DispatchTrack taps Big Tech, software industry for key leadership hires


CAMPBELL, Calif. – Last mile logistics firm DispatchTrack has appointed Jeff Williams, an operating partner at Bain Capital Ventures, to its board. The company has also hired West Gass as its new vice president of marketing and Alice Wheeler as head of human resources.

“We are thrilled to have Jeff join our board,” said Satish Natarajan, DispatchTrack co-founder and CEO. “His strategic guidance, deep industry expertise and track record of success will be invaluable as we continue to rapidly scale. We are also excited to welcome West and Alice to our leadership team. Their extensive experience and proven results will be vital as DispatchTrack continues to grow, innovate and expand into new markets.”

Williams has been an operating partner at Bain Capital since 2016, focusing on infrastructure software and security. He brings to DispatchTrack’s board more than 25 years of operating experience helping early-stage enterprise software companies to scale and grow into market leaders.

Prior to Bain, Williams led sales at organizations such as GlobalCenter (acquired by Exodus Communications), IntruVert Networks (acquired by McAfee) and IronPort Systems (acquired by Cisco). Most recently, he was senior vice president of sales at FireEye, which DispatchTracks says he helped transform into a market-leading enterprise security company.

Wheeler has more than 25 years of experience in human resources and has served in head of HR and senior HR leadership roles across a diverse set of industries, including financial services, B2B SaaS and Big Tech. She will be responsible for people strategies globally, including the continued evolution of company culture, HR infrastructure and people programs to support the next stage of the company’s growth.

Prior to joining DispatchTrack, she served as a senior director of human resources at Meta.

Gass brings more than 20 years of experience in growing software businesses. Before joining DispatchTrack, Gass served as vice president of demand generation at Socure and Aurea Software. He will lead marketing, demand generation, brand awareness, field marketing, public relations and the brand’s digital marketing initiatives. He will be responsible for developing and executing strategies that build DispatchTrack’s position as a last mile software provider.

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